Address
Form of work
SalaryOverview
Languages
English
Education
- Other trades certificate or diploma
Experience
Experience an asset
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Prepare reports
- Develop and implement data administration policy, standards and models
Experience and specialization
Computer and technology knowledge
- Mapping and data visualization software
- Data administration
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Time management
Benefits
Health benefits
- Disability benefits
- Health care plan
Long term benefits
- Life insurance
- Other benefits
- Registered Retirement Savings Plan (RRSP)
