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SalaryVeterinary Assistant, Receptionist
Stoney Creek, ON
Eastside Animal Hospital is currently welcoming a full-time fixed-term dependable and caring Veterinary Assistant/Receptionist to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital.
- Assist veterinary staff with various tasks and treatments
- Create a warm and welcoming environment for our patient and pet parents
- Willingness to learn more regarding; veterinary services, updated medical office procedures, and assisting the Veterinary staff with various tasks and treatments
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Ability to remain calm in stressful situations and adapt to changing situations
- Take initiative and work independently
- Exceptional client service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment
- Ability to answer a multiline phone system and track and book appointments effectively
- Placing outbound calls to pet parents for follow-up and future appointment bookings
- Respond and manage email correspondence; clients, referring veterinarians & internal office messages
- Scheduling appointments; Admitting and discharging pet patients
- Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
- Veterinary Assistant (VA) or Veterinary Office Assistant (VOA) program certificate an asset
- A love for all companion animals!!
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation you can thrive in!
- RRSP Employer 5 % Match Program – saving for your future just got easier!
- VCA Canada Student Loan RRSP Program – Ask us more!
- Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!
- Flexible schedules!
- Competitive wages and benefits!
- Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
- Annual uniform allowance
- Exceptional career development: there is room to grow here!
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps!
Click “Apply Now”
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.
