Veterinary Receptionist/ Assistant

Our team at Highbury North Pet Hospital in London, Ontario is ready to welcome a compassionate, caring, friendly and professional receptionist/ veterinary assistant to provide the great client service we take pride in and our clients expect from us.

As a progressive practice, we prioritize personal touch, client education, excellent patient care, honesty, and integrity in all our interactions with our clients and each other. If you have a natural sense of empathy, attention to detail and enjoy being part of a small work family, we would love to hear from you!

Our ideal candidate should be able to multitask while prioritizing effectively. Your duties would include warmly welcoming clients and checking in their pets, helping to educate clients, processing charges, scheduling appointments and reminders, taking photos of pets and processing food and medication orders. You will also answer phones, address client enquiries as well as organize and maintain our filing and records. Some assistance of the veterinarian and technician with patients will be needed. A full job description will be provided upon request and to all applicants being offered an interview.

You are comfortable working with computers and animals and have some experience working in a veterinary clinic setting.

In addition to providing dental, eye, and prescription benefits, we also offer chiropractic and paramedical health benefits. You will enjoy discounts on pet care, medications and pet food, a uniform allowance, a competitive continuing education budget and a volunteerism stipend to support charity engagement. We prioritize the well-being of our employees by ensuring they receive a full hour for lunch, coffee break vouchers for the restaurants next door, paid time off for vacations as well as personal/ sick days. We also like to celebrate special occasions and accomplishments as a team.

New to London? It’s a great city without the burdens of huge commutes of larger cities. The Forest city has lots of walking, hiking and biking trails, nearby conservation areas and lakes as well as 2 Great Lakes within an hour for relaxing getaways. Our theatre and arts scene, weekend festivals and concerts make for an amazing entertainment social calendar. Many community arenas, fields and facilities allow you or your family to enjoy recreational activities and of course our mall, shopping centres and local businesses have everything you need without the congestion.

Benefits:

• Dental care
• Extended health care for prescriptions, eye care, physio, chiropractic etc
• Discounted pet food , supplies and veterinary care
• Employee assistance program
• On-site parking
• Uniform allowance
• Paid CE (Continuing education)
• Coffee break vouchers
• Volunteer stipend

Job Type: Full-time

Salary: $17.00-$20.00 per hour

Expected hours: 32 – 40 per week

Supplemental pay types:

• Bonus pay

Experience:

• Veterinary Assistant: 1 year (preferred)
• Front desk: 1 year (preferred)
• Customer service: 1 year (preferred)

Ability to Commute:

• London, ON N5Y 5N7 (required)

Ability to Relocate:

• London, ON N5Y 5N7: Relocate before starting work (required)

Work Location: In person