Overview
Languages
English
Education
- College/CEGEP
Experience
7 months to less than 1 year
Responsibilities
Tasks
- Arrange and co-ordinate seminars, conferences, etc.
- Supervise other workers
- Record and prepare minutes of meetings, seminars and conferences
- Determine and establish office procedures and routines
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Order office supplies and maintain inventory
- Arrange travel, related itineraries and make reservations
- Greet people and direct them to contacts or service areas
- Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
- Set up and maintain manual and computerized information filing systems
- Type and proofread correspondence, forms and other documents
- Supervise office and volunteer staff
- Plan and control budget and expenditures
- Perform basic bookkeeping tasks
- Oversee the preparation of reports
- Oversee development of communication strategies
- Oversee the classification and rating of occupations
- Manage contracts
- Manage training and development strategies
- Establish and implement policies and procedures
- Consult with clients after sale to provide ongoing support
- Conduct performance reviews
- Assign, co-ordinate and review projects and programs
- Perform data entry
- Provide customer service
- Oversee the analysis of employee data and information
- Plan, organize, direct, control and evaluate daily operations
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Large caseload
- Large workload
Personal suitability
- Ability to multitask
- Accurate
- Client focus
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Judgement
- Quick learner
- Time management