Address
Form of work
SalaryJob Title: Booking Agent at NutraFarms Inc.
About NutraFarms Inc.:
NutraFarms Inc. is dedicated to providing families with the highest quality, locally sourced, farm-to-table products. We believe in supporting sustainable agriculture and fostering direct connections between local producers and consumers. Our mission is to deliver freshness to your table, ensuring every meal is both nutritious and delicious.
Position Overview:
We are seeking a dynamic and customer-oriented Booking Agent to join our team. The ideal candidate will be the first point of contact for our customers, setting the tone for an exceptional customer experience. You will play a crucial role in coordinating and scheduling deliveries, consultations, and farm visits, ensuring a seamless and efficient operation.
Key Responsibilities:
Manage and schedule appointments for product deliveries, farm visits, and consultations with precision and professionalism.
Serve as the primary point of contact for customer inquiries via phone, email, or in-person, providing prompt and accurate information.
Maintain a detailed and organized booking system, ensuring all appointments are accurately recorded and communicated to the relevant departments.
Collaborate with the sales and logistics teams to optimize schedules and resolve any scheduling conflicts promptly.
Uphold the company's commitment to exceptional customer service by providing courteous and efficient support.
Assist in managing the customer database, ensuring all contact information and interaction logs are up-to-date and accurate.
Participate in promotional events and activities, representing NutraFarms Inc. with professionalism and enthusiasm.
Provide feedback and insights from customer interactions to help improve our services and product offerings.
Qualifications:
Proven experience as a Booking Agent or similar customer service role.
Excellent communication and interpersonal skills, with the ability to engage and build rapport with customers.
Strong organizational skills and attention to detail, ensuring no detail is overlooked.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in using computer systems and booking software.
A passion for the farm-to-table concept and a commitment to promoting sustainable agriculture.
Flexibility to work in different shifts, including weekends or holidays, if required.
What We Offer:
A competitive salary and benefits package.
A supportive and vibrant work environment where your work makes a direct impact on our local food system.
Opportunities for professional growth and development within the company.
The chance to be part of a passionate team dedicated to promoting healthy, sustainable, and locally sourced food.
How to Apply:
Please reply to this ad. We thank all applicants for their interest, but only those selected for an interview will be contacted.
NutraFarms Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us at NutraFarms Inc., where your work helps bring the Farm to Tables across our community!
Job Types: Full-time, Part-time
Salary: $18.00-$20.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- Flexible schedule
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: Remote
