Address
Form of work
SalaryAmazing opportunities don't just happen!
Vision, strategy and innovation come to life through execution.
Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big.
Full-Time Opportunities
Hybrid work environment (minimum of 2 days in office)
State-of-the-Art Office
All equipment will be provided by us
We are currently hiring Funding Analysts to add to our Team.
The Funding analyst will be responsible for reviewing automobile loan applications and communicating with loan applicants, dealerships, and the sales team regarding the loan application process.
Responsibilities:
- As a Funding analyst you will be responsible for all aspects of fraud detection.
- This highly motivated individual works closely with the Originations Team to coordinate further investigation/stipulations gathering
- You'll be the keeper of the Funding Operations pipeline, an emergent leader as you own the flow of funds
- You will become the Subject Matter Expert in contract funding, fearlessly following up with our dealers to ensure accurate and timely loan bookings
- You’ll work tirelessly with our Dealers and customers to see that each loan is funded and accounted for.
- Meticulously manage, track and prevent aged applications in a fast-paced environment
- Analyze loan approvals and audit contract structure
- Obtain loan documents with remarkable speed and precision
- Handling customers personal information with love while complying with all federal, state, and local regulations
- Maintain business relationships and hold dealers accountable for stipulations
- Ability to build meaningful relationships internally and externally; follow-up with customers, field reps, and other outside entities (employers, creditors, insurance companies etc) to verify documentation
- Provide excellent customer service to all Dealers and loan applicants
- Reviewing loan documentation to ensure that all of the documentation is valid and verified
- Providing awesome customer service to Loan applicants and Dealers when updating them on the status of their funding packages
- Conducting third-party verifications to validate required information
- After completing contract reviews and verifications, you will let us know if anything looks out of the norm on the loan package (red flag alerts are a big part of the job)
What You Need:
- 1+ years of Customer Service experience, preferably in a Call Center environment
- Financial Services or Credit industry experience would be an asset
- One (1) + year of work-related experience in any loan application or processing (Business, Personal or Credit line) with an emphasis on loan documentation.
- Advanced computer skills including the ability to navigate multiple windows and applications and utilize search tools to find information are required.
- Detail oriented with a focus on accuracy and quality work is required.
- Familiarity with indirect loan documentation, i.e. contracts, ancillary products, certificates, bankruptcies is preferred.
- Database skills a plus.
- A working knowledge of automobile finance, collections, originations, loan services, and/or specialty areas preferred.
- Proficient in reading and understanding Contracts , ID’s, handling personal information, loan documentation,
- Proficiency in Calms and dealer portal is a plus.
- Proficiency in Microsoft Outlook , Word and Excel is required.
- Proven analytical & problem-solving skills is required, as well as the ability to utilize appropriate analysis, judgment, and logic.
- Excellent written and verbal communication skills are required.
- Make funding decisions in accordance with company procedures and regulations
- Self-motivated with the ability to complete multiple tasks with minimal supervision.
- High attention to detail; able to methodically review the execution of procedures and identify issues
- Quick learner and ability to manage multiple priorities with limited oversight
- Requires effective communications skills.
- Strong analytical and mathematical abilities.
- Results oriented. Friendly attitude and excellent interpersonal skills
- Strong work ethic.
Education
Minimum High School Diploma or equivalent is required
Reports to: Floor Support/ Team Leader, Operations/ Team Leader Working, Operations/ Managing Coach, Operations
WHY WORK WITH US
- Salary: $19/hour
- Health & Dental Benefits are available after an initial waiting period
- Discounted Corporate GoodLife Memberships
- Casual Dress Code
- Amazing work culture where you can learn and grow
- Hybrid work environment (minimum of 2 days from office)
- State of the Art Office with a great view of beautiful Simcoe Lake and Barrie Downtown
- Free Coffee all day at Cafeteria!
- Fun Events and games every week
WHERE ARE WE
55 Mulcaster St,
Barrie, ON L4M 3M3
We have offices across the Globe – Canada (Barrie, Ontario; London, Ontario; Montreal, Quebec); USA (Hampton, Virginia); Manila, Philippines; San Jose, Costa Rica; Glasgow, UK; Trinidad & Tobago; India – please visit our website for additional information
ABOUT US
Bill Gosling Outsourcing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. With over 60 years in the call centre industry, we have the technology and resources to help our clients get their brand where it needs to be and grow their business.
We provide career opportunities in Customer Service, Sales, and Collections with various shifts and full time hours in our state-of-the-art call centre. We strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth.
CHECK US OUT FOR YOURSELF
Instagram: @bgocareers
Facebook & LinkedIn: @BillGoslingOutsourcing
Website – https://www.billgosling.com/careers
Bill Gosling Outsourcing welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Job Type: Full-time
Salary: $19.00 per hour
Expected hours: 40 per week
Benefits:
- Casual dress
Work Location: In person
