Call Center Agent/Customer Service

Responsibilities:

• Answering and responding to inbound customer calls.
• Responding to customer emails and live chat inquiries.
• Thorough documentation of all contacts within the customer management system.
• Perform a variety of tasks associated with customer and client services.

Requirements:

• Ability to multitask and manage time effectively.
• High school or general equivalency diploma.
• Basic computer knowledge and typing skills.
• Excellent written and verbal communication abilities and interpersonal skills.
• Capable of staying focused and tuning out outside distractions.

Job Types: Full-time, Part-time

Salary: $21.60-$25.90 per hour

Benefits:

• Dental care
• Flexible schedule
• Paid time off
• Vision care

Schedule:

• Day shift
• Monday to Friday

Education:

• Secondary School (preferred)

Ability to Relocate:

• Ottawa, ON: Relocate before starting work (required)

Work Location: In person