Overview
Languages
Bilingual
Education
- No degree, certificate or diploma
Experience
1 to less than 7 months
Work setting
- Public sector
Responsibilities
Tasks
- Answer written and oral inquiries
- Gather, research and prepare communications material
- Prepare or oversee preparation of reports, briefs, bibliographies, speeches, presentations, Website content and press releases
- Address customers' complaints or concerns
- Perform general office duties
- Receive and log complaints
- Receive payments
- Answer clients' inquiries and provide information
Experience and specialization
Type of experience
- Call centre
Additional information
Security and safety
- Basic security clearance