Overview
Languages
English or French
Education
- No degree, certificate or diploma
Experience
1 year to less than 2 years
Responsibilities
Tasks
- Conduct performance reviews
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Identify training needs and train workers in job duties and company policies
- Resolve work-related problems and prepare and submit progress and other reports
Supervision
- Collectors
Experience and specialization
Computer and technology knowledge
- MS Office
Additional information
Security and safety
- Basic security clearance
- Credit check
- Criminal record check
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Judgement
- Reliability
- Team player
Benefits
Financial benefits
- Bonus
- Commission
Other benefits
- Learning/training paid by employer