Clerk, Customer Service

Work setting

• Urban area
• Public sector
• Retail/wholesale establishment/distribution centre
• Construction company

Responsibilities

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Explain the type and cost of services offered
• Maintain records and statistics
• Perform general office duties
• Receive and log complaints
• Receive payments
• Answer clients' inquiries and provide information

Experience and specialization

Computer and technology knowledge

• Internet
• MS Excel
• MS Outlook
• MS Word

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Reliability
• Team player
• Ability to multitask
• Dependability
• Honesty

Benefits

Other benefits

• Free parking available