Client Care / Operations Manager

Cassidy & Joe Real Estate Team
Job Title: Client Care / Operations Manager

Company Overview:

Embark on a rewarding career with Cassidy & Joe Real Estate, a thriving real estate team committed to setting new standards in client service and community involvement. We are seeking an exceptional Client Care / Operations Manager to join our team. If you possess a unique blend of organizational prowess, social media savvy, and CRM management expertise, we invite you to apply to be a key player on our team.

Position Overview:
In the Client Care / Office Manager position you will be at the forefront of ensuring our clients receive top-notch service. This role encompasses a diverse array of responsibilities, from general administrative duties answering phones etc to orchestrating community events, maintaining organizational efficiency, and overseeing CRM functions. If you thrive in a dynamic environment, have a passion for providing excellent Client Care, have exceptional organizational skills and a positive attitude we want to hear from you.

Responsibilities:
Serve as the main point of contact for client inquiries and support
Coordinate and manage real estate transactions paperwork
Schedule and organize client meetings, appointments, and book showings
Ensure seamless communication within the team
Maintain an organized and efficient office environment
Assist in managing team members calendars, schedules, and appointments
Handle general administrative tasks to ensure smooth operations

Social Media:
Assist in creating engaging content for various platforms

Event Planning:
Assist & coordinate the planning and organizing of community events and client appreciation initiatives. Collaborate with vendors, sponsors, and partners for successful event execution

CRM Management:
Utilize and manage our CRM system for efficient client relationship management
Update and maintain client information and communication records
Collaborate with team members to optimize CRM functionality

Qualifications:
Previous experience in Client Care/administrative roles (preferably in a real estate setting)
Exceptional organizational and multitasking abilities
Strong written and verbal communication skills
Social media savvy
Familiarity with CRM systems is a must
Computer Proficiency is important
Positive attitude, adaptability to a wide range of daily tasks

Salary:
Starting Salary ($50,000/year)
*Salary may be adjusted as per candidates experience/qualifications.

How to Apply?
If you think you may be a great fit and you are looking to excel in a team environment in a position that has room to grow, get in touch with us - info@cassidyandjoe.com

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Job Type: Full-time

Salary: From $50,000.00 per year

Schedule:

• Monday to Friday

Experience:

• Real Estate: 1 year (required)

Ability to Commute:

• Alliston, ON L9R 1S6 (required)

Work Location: In person