Client Service Coordinator

Responsibilities:
- setup and onboarding of new clients using our cloud based technology
- Manage and oversee client accounts, ensuring their needs are met and issues are resolved in a timely manner
- Collaborate with internal teams to coordinate and execute client projects, ensuring successful implementation and delivery
- Utilize CRM software to track client interactions, manage tasks, and maintain accurate records
- Communicate effectively with clients, both verbally and in writing, to provide updates, address concerns, and answer questions

Experience:
- Previous experience in a Client Services or account management role preferred
- Knowledge of accounting and tax services industry is a plus
- Strong project management skills with the ability to prioritize tasks and meet deadlines
- Familiarity with SaaS (Software as a Service) platforms and their functionalities
- Excellent customer service skills with the ability to build rapport and communicate effectively

We offer competitive compensation packages, including benefits such as health and dental insurance. Join our team of dedicated professionals and make a difference in the lives of our clients.

APPLICANTS MUST BE CURRENTLY UNEMPLOYED.

Job Type: Full-time

Salary: From $36,000.00 per year

Benefits:

• Dental care
• Extended health care
• Flexible schedule
• Life insurance

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Newmarket, ON L3Y 4T9: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Work Location: In person