Client Service Representative

Make “being the difference” your Career. Join the team at Bayshore Home Care Solutions!

We seek a Client Service Representative

Full time, permanent
Monday - Friday business hours
Simcoe, Ontario office location
Drivers license and vehicle required, as per job duties below

Wage: Starting at $23.00 per hour

The Client Service Representative, under the direction of the immediate Supervisor or Area Director, completes day to day receptionist and office tasks as required.

DUTIES AND RESPONSIBILITIES
Answer the telephone and field calls for office employees.
Greet customers, clients and staff and handle inquiries in a professional manner.
Collect, open and distribute incoming mail on a daily basis; maintain mailing lists.
Complete word processing and photocopying as requested by the immediate Supervisor.
Provide PPE/supply replenishment to field employees who drop into the office location.
Occasional periodic travel within Haldimand and Norfolk counties to provide PPE/supply replenishment to field employees in their work area.
Order, distribute, receive payment and maintain an inventory of in-stock inventory items including stationary, forms and office supplies.
Coordinate the scheduling of office space for meetings and in-service training as required.
Take minutes for meetings as requested and maintain corresponding filing systems.
Participate in ongoing internal and/or external continuing education activities.
Adhere to Bayshore Policies and Procedures.
Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
Complete other tasks as requested.

Drivers license and vehicle

Education
Minimum - Secondary School Diploma; completion of a clerical or receptionist training program is preferred.
Experience
A minimum of two years recent experience as a Receptionist or other related role in an office setting.
Other Skills and Abilities
Exceptional interpersonal skills and ability to work independently and as part of a team; demonstrated ability and competency with respect to keyboarding, Windows software, multi-line telephone systems and standard office equipment; ability to speak, read and write English fluently as well as
French in Branch Offices that provide service to French-speaking clients; strong commitment to continual learning.

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”

Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.