Clk 12R - Field Office Clerk

Join a team where your administrative skills are valued
The Employment Standards Branch (ESB) is responsible for ensuring that all employees under provincial jurisdiction, including temporary foreign workers (TFWs), receive minimum standards of employment and are treated fairly at work.
Working in the ESB regional offices, the Field Office Clerk provides the public with front counter service and information over the telephone with respect to the Employment Standards Act (ESA) and Temporary Foreign Worker Protection Act (TFWPA) and services provided by the ESB. In addition to direct client service, the Field Office Clerk is responsible for supporting the office operations including purchasing, financial administration, facilities, records management, and administrative support.
Job Requirements:

• Grade 12 graduation or equivalent.
• Experience in word processing and other computer applications such as MS Word, Outlook, Excel.
• Experience using databases to enter, update, search, retrieve and extract data ensuring data integrity and accuracy.
• Experience providing client service.
• Experience working in an office setting.
• Experience applying and explaining legislation, policy and procedures.
• Experience with conflict management and dealing with emotionally charged individuals or groups.

Preference may be given to applicants with the following:

• Diploma or Certification or higher in a human resources management, business administration, financial management or other related field from a recognized institution.
• Experience managing an office including dealing with facilities issues, procuring and managing inventory of supplies and equipment, and managing occupational health and safety.
• Experience working with BC Government records management systems.
• Experience working with BC Government Time and Leave Management System.
• Experience working with BC Government financial policy.
• Experience using call center technology such as ICEAnywhere.

For questions regarding this position, please contact Michelle.Pyke@gov.bc.ca.
About this Position:
Flexible work options are available; this position may be able to work one (1) day at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and permanent vacancies.
Employees of the BC Public Service must be located in BC at the time of employment.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.
The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.
How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.
Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.
Additional Information:
A Criminal Record Check (CRC) will be required.
Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.
Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.