Job Summary
Responsible for reaching out to customers diligently, courteously and professionally to collect missed payments for loans or other payments. Manage overdue accounts
Job Responsibilities
- Collect loan payments on past due dates. Analyze the list of customers who have not made payments based on the severity of delinquency
- Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases. Utilize computer systems to handle skip tracing
- Inform clients of overdue accounts and amount currently owed. Initiate strategies for collection processes and procedures
- Review terms of sale or loan documents. Offer advice and set up repayment plans and new terms of sale. Record new commitment to repay debt.
- Properly report customer payments/non-payments to credit bureau
- Ensure all customer information is correct, including phone numbers and addresses. Maintain and update full record of customers from whom collections are made
- Provide proper reporting to management related to missed payments
Job Type: Full-time
Pay: $30,000.00-$40,000.00 per year
Job Types: Full-time, Permanent
Salary: $30,000.00-$35,000.00 per year
Job Type: Full-time
Salary: From $17.00 per hour
Schedule:
- Day shift
Work Location: In person