Customer Service Representative

Exchange Marketing is expanding our team in Edmonton and are currently seeking motivated Sales and Customer Service Representatives!

We are a marketing and professional fundraising company that specializes in high volume market engagement and acquisition. We’re looking for people who are passionate about growing their careers in marketing and acquisition while making a positive impact in our community!

The perks of working at Exchange Marketing:

• We provide ongoing, in-depth training that allows for our staff to grow within company
• We offer a competitive and guaranteed base pay, paid weekly
• We offer additional bonus opportunities. You can expect to earn $600-1000 per week
• Team building and appreciation events
• Travel (optional), if desired, including annual trips to destinations such as Mexico

​Qualifications and Desired Skills:

• Must be able work work Monday to Friday, 12-8 pm or part-time (3 weekdays per week from 12-8 pm)
• Results-driven with a strong work ethic
• Willingness to develop new skills and demonstrate a growth mindset
• Energetic, outgoing, and possess excellent Customer Service skills
• Strong listening and communication skills
• Must be able to be on your feet for up to 5 hours
• Experience in Customer Service, sales, or marketing is an asset, but not required

Responsibilities:

• Acquire new donors through face to face meetings
• Maintain relationships with existing donors
• Develop creative marketing strategies on behalf of client campaigns
• Organize campaign events/booths
• Process gifts of various amounts
• Attend daily board meetings

Think you’re the right fit? We’d love to hear from you! Candidates who are selected for an interview will be contacted by a member of our team.

Job Types: Full-time, Part-time, Permanent

Salary: $600.00-$1,000.00 per week

Benefits:

• Casual dress
• Company events
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Sales: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person