Address
Form of work
SalaryOverview
Languages
English
Education
- Bachelor's degree
Experience
Experience an asset
Work setting
- Rural area
Responsibilities
Tasks
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Maintain records and statistics
- Perform general office duties
- Receive and log complaints
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Supervise office and volunteer staff
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Bending, crouching, kneeling
- Hand-eye co-ordination
- Handling heavy loads
- Physically demanding
- Repetitive tasks
- Standing for extended periods
- Walking
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Quick learner
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
Financial benefits
- Life insurance
- Pension plan
- Registered Retirement Savings Plan (RRSP)
Long term benefits
- Long-term care insurance
- Maternity and parental benefits
Other benefits
- Other benefits
- Team building opportunities
- Parking available
