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SalaryVernon Veterinary Clinic requires a full time (35-40 hours a week) client Service Representative/receptionist to join our team.
This individual will be enthusiastic, punctual, responsible with a strong work ethic, flexible and possess the initiative to work individually as well as work well as a team. The clinic is fast paced and the ability to multitask is essential.
Job requirements
- Create a warm and welcoming environment for our patient and pet parents
- Demonstrate experience in a fast-paced environment
- Capable of working autonomously
- Capable of following direction and performing at a high standard
- Ability to work as part of a team
- Ability to remain calm and efficient in stressful situations
- Positive outlook and enthusiasm
- Excellent time management skills
- Excellent Customer Service skills
- Excellent communication skills
Duties include but are not limited to:
- Answer phone calls on a multiline phone system
- Schedule appointments
- Placing outbound calls to pet parents for follow-up and future appointment bookings
- Respond and manage email correspondence
- Invoicing/billing; creating estimates, process payment
- File documents electronically
- Stock shelves
- Additional administrative & housekeeping duties
Job Types: Permanent, Full-time
Salary: $19.00 per hour
Benefits:
- Extended health care
- Life insurance
- Clinic discount
- Uniform allowance
- Wellness spending account
Schedule:
- Day shift Scheduled Saturdays
Experience:
- Veterinary: 1 year (preferred)
- Receptionist: 3 years (required) Customer service: 3 years (required)
Work Location: In person
Submit resume and cover letter to dominique.hope@nva.com
Only shortlisted candidates will be contacted
At NVA Canada diversity and inclusion are an important part of our everyday reality.
We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.
