Customer Service Representative

*If you would like the challenge and the reward of being part of an expanding small business, then this is the role for you!*

Weed Patrol Lawn Care has over 30 years of experience keeping lawns weed-free and green in the Edmonton area. We specialize in lawn care services from fertilizer and weed control to deep core aeration and over-seeding. We are the local experts for lawn care in Edmonton and the surrounding area. We are proud of our service, and our team members are the reason why!

The office of Weed Patrol Lawns is looking for a friendly, self-motivated individual to perform various office duties in a team-oriented environment. We strive to provide the best Customer Service because our customers are our neighbours, too!

The position is part-time until the spring (April/May), then will be full-time from spring till fall.

However, a permanent position is possible at the end of the season.

Key Responsibilities Include:

· Lawn care sales

·Following and achieving sales goals

· Providing excellent Customer Service through various channels, including telephone, email, and web interactions

· Updating customer information and inputting new customers using a specialized database program.

· Answering lawn care inquiries

· Collaborating with other team members to ensure customer satisfaction.

Qualifications:

· High School Diploma or GED equivalent

· Adept computer skills.

· High standards of ethics, particularly in regard to the handling of sensitive information

· Experience in a Customer Service or sales role (Preferred)

· Self-starter with the ability to work independently and as part of a team

· Excellent judgment, interpersonal, organizational and communication skills

· Ability to manage various tasks and adjust priorities as required.

Successful candidates will be provided with training in our lawn care software and knowledge of the turf industry.

*Please include a cover letter explaining why you’d like to work with us!

The position will remain open until a suitable candidate is found. We thank all applicants for their interest, however only those being considered will be contacted.

Job Types: Full-time, Part-time

Salary: $18.00-$20.00 per hour

Benefits:

• Casual dress
• Company events
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• Secondary School (preferred)

Work Location: In person