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SalaryBig Rig Power, a dynamic and customer-focused company, seeks a dedicated Customer Service Liaison / Receptionist. If you thrive in a fast-paced environment and are passionate about delivering exceptional Customer Service, we would love to hear from you.
Key Responsibilities:
- Greeting and assisting customers, managing appointments and work orders.
- Handling truck sign-ins, ensuring accurate work order details.
- Coordinating with sales and technical teams to streamline customer experience.
- Managing customer invoicing and payments, including processing credit card payments and sending pay links.
- Finalizing and closing completed Work Orders and ensuring that required documentation is attached.
- Managing shipments, labeling, and coordinating with relevant departments.
- Overseeing office cleanliness and office supply stock levels.
- Assisting in various administrative tasks, including scheduling, filing, and printing.
Qualifications:
- Strong interpersonal and communication skills.
- Proficiency in QuickBooks and office management software is an asset.
- Ability to multitask and work efficiently under pressure.
- Detail-oriented with a focus on accuracy and quality.
At Big Rig Power, we value teamwork, innovation, and dedication. Join us and contribute to our mission of providing top-notch service in the trucking industry.
Apply Now!
Job Types: Full-time, Permanent
Salary: $15.00-$23.00 per hour
Expected hours: 42.5 per week
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
