Customer Service Supervisor - Retail

Work setting

• Retail business
• Wholesale establishment/store

Responsibilities

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Organize and maintain inventory
• Resolve problems that arise, such as customer complaints and supply shortages
• Supervise and co-ordinate activities of workers

Supervision

• 5-10 people

Experience and specialization

Cuisine specialties

• South Indian

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Standing for extended periods

Weight handling

• Up to 23 kg (50 lbs)

Personal suitability

• Organized
• Reliability
• Team player
• Dependability