Data Entry Clerk

Summary

The Data Entry Clerk, known as Release Operations Representative (ROR) is responsible for a wide variety of clerical and technical duties to ensure the timely and accurate processing of customs releases for various types of shipments: truck, air, rail and ocean. This includes but is NOT limited to Data Entry, researching, working with various trade chain partners (clients, carriers, vendors, customs, and other Cole branches) to affect release and final accounting of customs entries.

Job Duties

- Data entry and transposing of invoice information for customs clearance purposes
- Review all pertinent documentation to ensure all data elements are present in order to submit entry to CBSA via EDI or by preparing a hard copy paper entry
- Research, prepare and execute any additional documents required to satisfy PGAs
- Monitoring and tracking shipment status frequently to provide information to clients, carriers, etc.
- Tracking down missing documentation
- Troubleshooting rejects on customs entries, for ACROSS and CADEX
- Adhering to timelines such as customs for CADEX confirming and carriers for storage, etc. Accurate billing/invoicing of entries

- Coordinate steamship release, delivery instructions and collect charges where required

- Other duties as assigned by manager

Requirements
- High school diploma or GED, or an acceptable combination of education and experience
- 1-2 years of direct work experience in a customs broker Data Entry environment is beneficial, not mandatory, as Data Entry is acceptable
- Minimum typing skills of 40 words per minute with high accuracy rate
- Must be able to deal with a time sensitive environment
- Outstanding time management skills are very important
- Ability to apply understanding to carry out instructions in written, verbal, or diagram form
- Must have strong interpersonal skills to be able to effectively work with clients, co-workers

- Outstanding written and verbal skills to communicate with all levels of the organization, clients

-Outstanding customer service skills
-Ability to work with minimal supervision as well as in a team environment

Job Types: Full-time, Permanent, Downtown.

Job Type: Full-time

Benefits:

• Casual dress
• Company pension
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• Profit sharing

Schedule:

• 7.5 hour Work shift/5 days Monday to Friday

Job Type: Full-time

Salary: $22.00-$24.00 per hour

Benefits:

• Casual dress
• Company pension
• Dental care
• Extended health care
• Paid time off

Schedule:

• 8 hour shift

Work Location: In person

Expected start date: 2024-02-01