Dispatcher, Trucks

Work setting

• Transportation
• Garage

Responsibilities

Tasks

• Maintain work records and logs
• Perform general office duties
• Provide customer service
• Advise vehicle operators of traffic and other problems
• Contact customers to deliver requested wakeup calls
• Follow-up on issues with work orders
• Knowledge of cross border dispatching regulations and practices
• Knowledge of highway trucking and associated rules and regulations
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment

Experience and specialization

Computer and technology knowledge

• Mapping and data visualization software
• Word processing software
• Electronic mail
• Electronic scheduler
• Operate GPS (Global Positioning System) and other navigation equipment
• MS Outlook

Service experience

• Trucking

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Attention to detail
• Fast-paced environment
• Overtime required
• Repetitive tasks
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Team player

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Registered Retirement Savings Plan (RRSP)