Dispatcher, Trucks

Work setting

• Remote location
• Urban area
• Freight forwarding
• Transportation

Responsibilities

Tasks

• Maintain work records and logs
• Perform general office duties
• Provide customer service
• Advise vehicle operators of traffic and other problems
• Dispatch personnel according to schedules and work orders
• Keep track of shipments
• Knowledge of cross border dispatching regulations and practices
• Knowledge of highway trucking and associated rules and regulations
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment

Experience and specialization

Computer and technology knowledge

• Dispatch management service software
• Mapping and data visualization software
• Monitoring and tracking software
• Word processing software
• Electronic mail
• Operate GPS (Global Positioning System) and other navigation equipment
• Spreadsheet
• Switchboard 1-25 lines
• Internet
• MS Windows

Service experience

• Trucking

Additional information

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Ability to work independently
• Attention to detail
• Fast-paced environment
• Repetitive tasks
• Tight deadlines
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Benefits

Health benefits

• Health care plan

Financial benefits

• Bonus
• Group insurance benefits
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Team building opportunities
• Parking available