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SalaryStrive Physiotherapy & Performance is looking for an exceptional administrator to join our high-performance team. We are looking for someone with customer service and organizational skills. This is a full-time role, 40 hrs per week 8:00 am - 5:00 pm.
At Strive, we focus on using our knowledge and experience to prevent and rehabilitate physical injury and achieve optimal performance. We pride ourselves upon our outstanding customer service and our one-on-one approach to healthcare. This is an excellent opportunity to grow and advance your career. Check us out on the web at strivept.ca/careers and on Social Media.
Our Vision:
To be a leader in healthcare service delivery, specifically physiotherapy, massage therapy, and preventative care, within our local community of the Kitchener-Waterloo Region.
Our Mission:
To help our clients achieve optimal health and performance through customer driven services and evidence-based practice.
About you:
- Friendly and outgoing nature, with a desire to help people
- Outstanding interpersonal and communication skills
- Advanced organization and computer skills
- Excellent problem-solving skills and the ability to think critically
- Experienced in delivering 5 star customer service
- Previous experience in a team environment an asset
- Knowledge and experience with Social Media platforms is essential
What you’ll learn:
- How to create unforgettable customer-focused experiences and relationships
- Business aspects associated with running a healthcare clinic
- How to measure performance
- Contribution to the perpetual sharing of knowledge amongst staff
- Psychological insights and approaches to healthcare
How you’ll grow:
- Regular, paid mentorship
- Access to all team members and operations daily, allowing you to gain valuable leadership experience
- As our clinic continues to expand, there may be opportunities to grow within company leadership
Why you’ll love it here:
- Quarterly team events and outings (‘Strive Days’!)
- Profit sharing
- Access to our team’s continuing education opportunities
- Electronic charting software
- All weekends and statutory holidays off
- Paid vacation
- Education allowance
Key Roles and Responsibilities:
- Greeting clients and visitors in a professional manner
- Main point of contact for clients, vendors, and the community through email, phone calls, Social Media as well as in-person
- Process payments and control client schedules for 7 healthcare providers
- Manage Social Media scheduling, content, and performance analysis
- Complete front desk administrative duties
Strive welcomes and celebrates diversity. We are dedicated to ensuring an inclusive environment for our employees and clients alike. You will be contacted upon receipt of your application for the next steps in the recruitment process. The application deadline is March 7, 2024.
Hourly Rate:
- $21 per hour
- Monday-Friday 8:00 am - 5:00 pm
*Applications due March 7, 2024
Job Type: Full-time
Experience:
- Customer Service: 1 year (Required)
Education:
- High school or equivalent (Required)
Location:
- Kitchener, ON (Required)
Job Type: Full-time
Salary: $21.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Company events
- On-site parking
- Paid time off
- Profit sharing
Schedule:
- Monday to Friday
- No weekends
Experience:
- customer service: 1 year (preferred)
Work Location: In person
