Human Resources (Hr) Analyst 

Why work with us:

The City of Waterloo is a rewarding place to work. Each day, you will support and/or participate in the delivery of services that impact residents of this city, making it a great place to live, work and play for everyone.

Home to two world-class universities, a top-ranked college, a tech ecosystem, entrepreneurs and small businesses, there is a readiness to do things differently in Waterloo. Our vision is to be a leader in sustainability and to build a future-ready community for all. We are committed to workplace wellbeing and providing an inclusive, safe and enjoyable work environment.

For more information about the City of Waterloo’s Strategic Plan, Vision, Values & Guiding Principles, please click here: City of Waterloo 2023-2026 Strategic Plan.
 

What we offer:

• Supportive and caring organization that promotes respect, inclusivity, health, safety and wellness;
• Dedication to the organization’s commitment for Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey;
• Certification as a Living Wage Champion;
• Fulsome employer-paid benefits package (extended health and dental care), including paid sick days, long-term disability, life insurance and an Employee and Family Assistance Program;
• Defined Benefit Pension Plan (OMERS) eligibility for all employees;
• Flexible work schedules, paid vacation and personal days, and the opportunity to bank overtime;
• Substantial internal and external training and development opportunities;
• Opportunities to get involved and give back to the community;
• Employee-wide events, activities, site visits, BBQs, etc.;
• Complimentary FitPass for City of Waterloo employees and family members for leisure, swim, and fitness drop-in programs; and,
• So much more!
   

What you will do:

Reporting to the Manager, Compensation, Benefits and Administration, your primary responsibilities will include, but are not limited to, the following:

• Maintenance, configuration and continuous improvement of the Human Resources Information System (HRIS),  PeopleSoft, including implementing system enhancements and upgrades through research, needs analysis, fit-gap analysis and all aspects of system testing
• Support the implementation of HR systems, software and modules to support the corporate business plan and work with internal and external experts to troubleshoot system issues
• Lead and / or  participate on project teams as the HRIS subject matter expert to identify technology and process implications; Assess how changing policies and legislation can be implemented in the HRIS system
• Develop and maintain HRIS training materials and support with user training sessions 
• Liaise with payroll to facilitate changes to pay, benefits and pension (including retroactive changes), and ensure collective agreements and employment legislation are being adhered to
• Generate, refine and present standardized and ad hoc reports for management and the HR team including the delivery of statistical information for internal analyst
• Serve as the lead internal contact for pension and benefit administration, inquiries and issues
• Oversee the administration of pension and benefit enrollments, terminations, retirements, leave of absences, service purchases, omission periods for OMERS pension plan and meet with employees to provide information and guidance
• Administer leaves of absence in accordance with corporate policies and benefit/pension plans
• Reconcile and ensure accuracy of information for benefits billing
• Research and develop new methods of efficiently communicating pension, benefit and compensation plans using technology to enhance staff understanding of City’s benefit packages
• Create and complete compensation salary surveys and gather / analyze benchmark data 
• Consult and collaborate with HR Business Partners and provide expertise and strategic advice to enable innovative business solutions
• Provide guidance to the HR Coordinator and HR Assistant and conduct data audits to ensure data integrity; act as backup for data entry as required

What you will bring:

• Post-Secondary education in Human Resources or a related discipline with five (5) years of HRIS experience (PeopleSoft Query and/or SQL is preferred) including transactional processes, systems architecture, configuration and upgrades; equivalent combinations of education, experience and training in related areas may be considered
• Certified Human Resources Professional (CHRP) or Certified Human Resources Leader (CHRL) designation and experience working in a unionized and/or public sector environment is preferred
• Experience in the administration of employee benefits and pension plans, such as OMERS
• Experience configuring HRIS systems and processes including Core Functionality, Workforce Data Management, Workforce Development, Compensation Management, Time and Pay, Self-Service Applications, Recruiting Solutions and Security
• Experience working with Human Resources and business operations teams in the development and implementation of solutions to enhance efficiencies and performance
• Advanced computer skills including Microsoft Office applications (Excel, Word, PowerPoint, and Outlook), and the ability to learn new computer programs and software
• Sound project management and program development skills with strong attention to accuracy and detail
• Strong problem solving, analytical and decision making skills
• Strong commitment to delivering quality customer service and excellent communication skills with the ability to develop and deliver employee training
• Solid understanding of employment standards legislation and payroll processes
• Ability to exercise tact and discretion in dealing with confidential information and issues
• A passion for promoting and maintaining a healthy and safe workplace and the ability to work respectfully and effectively in a team environment
• Demonstrated commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion

What we will require:

• A Police Criminal Record and Judicial Matters Check satisfactory to the City
• Proof of your current and valid certificate(s), licenses and/or educational qualifications, if applicable
• Candidate testing may be required as part of the recruitment process

Be You @ Waterloo (Our Commitment to Diversity, Equity, Inclusion and Belonging):

The City of Waterloo acknowledges that our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples, and is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.  The City is dedicated to advancing the organization’s commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion and to reducing barriers to employment opportunities. Applications from members of historically underrepresented groups, including Black, Indigenous, racialized communities, women, persons with disabilities, and members of 2SLGBTQ+ are encouraged for positions at all levels within the organization. Candidates from historically underrepresented groups are encouraged to self-identify in their application.

Accommodations are available throughout all stages of the recruitment process in accordance with the Human Rights Code and other applicable legislation . We encourage applicants to access support(s) that may be needed. To request accommodation during the application process, please email recruitment@waterloo.ca, quoting the position and competition number. Applicants advancing to the next stages of a recruitment process will be provided with additional opportunities to make their needs known.

.