Immigration Caseworker

Responsibilities:

• Perform substantive and client facing work including drafting email correspondence, letters and documentation to clients, government agencies, and colleagues
• Assist with drafting and filing applications with government agencies
• Learn about the various types of immigration matters
• Provide case management services to clients
• Conduct assessments and develop individualized service plans
• Assist clients in accessing necessary resources and support services
• Monitor client progress and make appropriate referrals as needed
• Maintain accurate and up-to-date case records
• Collaborate with other professionals and agencies to coordinate services for clients
• Advocate for clients' rights and needs

Skills:

• Strong project management skills to effectively handle multiple cases simultaneously
• Bilingual proficiency to communicate with diverse populations
• Excellent written and verbal communication skills
• Exceptional time management abilities to prioritize tasks and meet deadlines
• Strong customer service orientation to provide quality assistance to clients
• Analytical skills to assess client needs and develop appropriate service plans
• Proficiency in Microsoft Office applications, including Access, Excel, and PowerPoint
• Ability to work with computerized case management systems
• Strong presentation skills to deliver information effectively

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role.

Job Type: Full-time

Salary: $18.00-$23.00 per hour

Expected hours: 35 – 50 per week

Benefits:

• Dental care
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Language:

• Chinese (required)

Work Location: In person