Learning Specialist

Job Description

At Travel Edge Network we are looking for a talented Learning Specialist to design, build, and curate learning solutions and knowledge resources for different internal audiences. Administer the LMS by publishing digital learning content, maintaining learning assets and user databases, and reporting on regular data/metrics management related to the LMS.

Responsibilities:

• Support all stages of the learning lifecycle including needs assessment, curriculum design, content development, delivery, measurement, and maintenance.
• Develop quality learning content for remote and classroom training including lesson plans, participant materials, practical exercises, engaging activities, training handouts, e-learning, and evaluations.
• Ensure learning solutions demonstrate best practices in adult learning principles.
• Oversee all administrative, maintenance, and governance needs on the Learning Management System, Docebo.
• Maintain accurate, up-to-date records of Travel Edge Network (TEN) training activities, such as training attendance and e-learning course connectivity and completion, and track key performance indicators related to training.
• Evaluate and measure the effectiveness of training programs and methodologies.
• Manage day-to-day training activities and coordinate training schedules.
• Determine the impact of training on employee skills and measure that impact with Key Performance Indicators.
• Report training compliance and effectiveness to management
• Provide support for Travel Edge Network (TEN) Managers and Advisors in learning capacities i.e. bootcamps, branch training etc.

Qualifications:

• Experience using e-learning authoring tools (Articulate, Adobe)
• Demonstrated experience in the administration of Learning Management Systems, specifically Docebo
• Experience working in a corporate training environment with knowledge of adult learning principles and instructional design techniques
• Post-secondary diploma/degree in a related field or an equivalent combination of education and experience
• Ability to proactively build strong relationships within a diverse organization
• Proficient research, information-gathering, analytical, and problem-solving skills
• Learning mindset and strong interest in Learning and Development
• Organizational skills and ability to work on projects independently

Cultural Fit

• Thrives working in a technology and KPI-driven organization
• Able to thrive in an entrepreneurial environment with ambiguity
• Highly functional in a fast paced, constantly changing workplace - building plans through iterations from learning on what's working and not working
• Low ego and a team player
• Ability to build trust and work through conflict both upwards and downward

#ZR

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.