Vansh Transportation is currently seeking a highly motivated individuals to fill the role of US Dispatcher located in Mississauga, ON. Join our dynamic team and you will work with our skilled fleet of truck drivers to ensure that all freight is assigned and delivered in a timely and professional manner and that customer needs are satisfied.
You must have minimum of 4-5 Years of US -LONG HAUL dispatching experience.
Duties and Responsibilities will include:
- Ensure dispatch coverage of routes on a daily basis, Book loads and provide updates as required
- Optimize, load and balance routes, close routes from prior day
- Assign driver routes, report of attendance and any issues.
- Monitor and adhere to key performance indicators within the operations as outlined by company and customer requirements.
- Respond in a timely manner to Drivers and owner operators and handle accordingly with correct responses for callbacks, messages, or cancellations.
- Communicate/contact undeliverable customers for resolution.
- Assist/coach drivers & owner operators to meet maximum potential while maintaining delivery time specifications.
- Recognize and prioritize any internal or driver issues and communicate verbally/email.
- Manage rescue driver process.
- Escalate major issues/ equipment failure or any other matters to Senior Managers for resolution.
- Communicate with other departments as needed.
Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
Job Types: Full-time, Permanent
Salary: $60,000.00-$75,000.00 per year
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
Experience:
- dispatcher: 5 years (preferred)
Work Location: In person
Expected start date: 2024-03-25