Manager/Support Services Coordinator, Pallet Village

75 Prince Street
PO Box 177
Sydney, NS B1P6H1
(902) 567-1766 www.allycentreofcapebreton.com

Seeking:

Manager/Support Services Coordinator, Pallet Village

Ally Center of Cape Breton, Sydney, N.S.

The Ally Centre of Cape Breton’s (ACCB) mission is to create supportive environments to reduce harm and promote health. ACCB is involved in many mutually beneficial partnerships with government agencies and the community who share a common goal in supporting and providing services for at-risk populations. The Ally Centre of Cape Breton wishes to maintain an atmosphere conducive to a high level of service for the people and the communities we serve; to maintain a work environment that fosters personal and professional growth; and, to ensure fair and equitable treatment for all employees.

The Ally Center has a host of harm reduction services and programs including access to health care via a primary health clinic. For more information about the Ally Centre please visit: https://www.allycentreofcapebreton.com/

The 30 unit Pallet Village is designed to provide temporary housing in a safe and dignified manner to those experiencing homelessness in the CBRM. Providing 24/7 support services coupled with case management and wrap around services, the goal is to support people in transitioning to permanent, stable housing.

About the Opportunity

The Manager/Support Services Coordinator will report to the Executive Director of the Ally

Centre and supervise a team of shelter support staff. They will be responsible for the oversight of services, the facility and effective day-to-day operations of the shelter using a trauma informed and harm reduction approach.

Responsibilities

● Involvement in staff hiring and training

● Overseeing staff and insuring policies and procedures are followed

● Review and revise policies and procedures regularly to insure consistency with ACCB,

New Dawn and the Pallet Dignity Standards

● Intake and referral

● Case management including: housing placement, primary care, addictions and mental health, goal setting

● Handling, storing and protecting client files and personal information

● Developing and implementing support programming in collaboration with partnering organizations

● Capturing and managing data for both intake and evaluation

● Oversee complaints and violations with staff, tenants and community

● Insuring the grounds, units and surrounding community are clean and safe

● Guide staff in resolving difficult occupancy issues and disputes

● Schedule and oversee staff and residents meetings

● Order supplies, keep an inventory

● Adhere to the approved annual budget

● Other duties as assigned

About You

We would love to hear from you if you have the following:

● Undergraduate degree in a relevant field or discipline (Social Work, Social Services) and/or relevant experience

● 2+ years of experience supervising, managing, evaluating, training and coaching staff.
● Experience monitoring operational budgets
● Ability to develop and implement effective strengths-based housing programs which assist tenants in building personal skills, improving health and goal setting
● Experience in working with homeless and at-risk populations

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

● 35 hrs per week (may include some evenings and weekends)

Compensation and Incentives

$65,000.00 annually to start

75 Prince Street
PO Box 177
Sydney, NS B1P6H1
(902) 567-1766 www.allycentreofcapebreton.com

Successful candidates may be eligible for our benefits package which includes health, dental
(based on number of hours/days worked).

To apply: Please include cover letter and resume and send to the attention of:

Christine Porter christine.porter@bellaliant.com or Megan Peters allycentre.meg@gmail.com

Closing date: February 6th, 2024

Job Type: Full-time

Salary: From $75,000.00 per year

Benefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Supervising: 2 years (required)
• Management: 2 years (required)

Ability to Commute:

• Sydney, NS B1P 5J9 (required)

Ability to Relocate:

• Sydney, NS B1P 5J9: Relocate before starting work (required)

Work Location: In person