Office Administrator

Picture Perfect has been Manitoba’s leading and preferred window cleaning company for over 20 years!

We are looking for a full-time Office Administrator that will focus primarily on customer service duties and other administrative tasks as required. This position is an integral part of our team and the candidate must be customer service and detail oriented with a minimum of 2 years experience in a similar position.

Our office is located on the Waterfront side of the exchange district in a newly renovated building with free outdoor parking and is close to all major bus routes. We pride ourselves on being a positive work environment with many long-term employees as part of our team.

Job Responsibilities:

• Manage inbound new customer inquiries via phone + email
• Respond to existing customer requests via email/phone pertaining to a variety of subjects (bookings, estimates, receivables, payables, etc)
• Perform scheduling duties/job planning duties and manage daily workflow of crews working in the field
• Proactively contact existing residential & commercial customers to book appointments
• Daily Work list Processing
• Invoicing + Accounts Receivable
• Payroll Processing
• Additional tasks as required from management

Skills Required:

• 2 years of customer service experience - with a proven track record of being comfortable and effective at communicating with customers over the phone
• Excellent verbal & written English communication skills
• Knowledge of Winnipeg & surrounding areas (for route scheduling purposes)
• Ability to thrive in a fast-paced environment

Hours of Work: Monday - Friday 9:00am - 5:00pm

Work Location: In-office 5 days/week

Transportation: Close to all major bus routes and free outdoor parking

We appreciate your interest in our company, however only those who are qualified will be contacted.

Job Types: Full-time, Permanent

Salary: $50,000.00-$60,000.00 per year

Benefits:

• Casual dress
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

Education:

• Secondary School (preferred)

Language:

• English (preferred)

Ability to Commute:

• Winnipeg, MB R3B 0K2 (required)

Work Location: In person