Office Clerk

Work setting

• Office
• Private sector

Responsibilities

Tasks

• Type and proofread correspondence, forms and other documents
• Receive and forward telephone or electronic enquiries
• Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
• Sort, process and verify applications, receipts and other documents
• Process incoming and outgoing mail manually or electronically
• Send and receive messages
• Perform basic bookkeeping tasks
• Prepare and format page presentation
• Compile data, statistics and other information
• Provide general information to clients and the public
• Photocopy and collate documents for distribution, mailing and filing
• Order office supplies and maintain inventory
• Conduct research
• Perform data entry
• Provide customer service
• File material in storage area
• Label files according to retention and disposal schedules
• Label, file and retrieve documents
• Locate and remove files requested
• Organize and schedule office work
• Prepare and monitor contracts and budgets

Experience and specialization

Computer and technology knowledge

• Electronic scheduler
• Information technology
• MS Word
• Data analysis software
• Adobe Acrobat Reader
• MS Excel
• MS Windows
• Electronic mail

Area of specialization

• Reports
• Forms and records
• Statistics
• Invoices
• Contracts
• Correspondence
• Payroll services

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Attention to detail

Personal suitability

• Adaptability
• Collaborative
• Creativity
• Efficiency
• Hardworking
• Integrity
• Positive attitude
• Proactive
• Quick learner
• Client focus
• Excellent oral communication
• Excellent written communication
• Organized
• Punctuality