Office Support / Data Entry Assistant

Company Background:

At Jones Food Store Equipment, we supply, install, and service refrigeration equipment primarily for supermarkets throughout British Columbia. Founded in 1971, our strong relationships with the leaders in the industry are built on a foundation of integrity and innovation.

Position Overview:

We are seeking a full-time Office Support/Data Entry Assistant for our Service department. This is currently an entry-level position with potential to increase your skillset and knowledge in a service office. We provide a friendly and supportive environment. Hours of work are 7:30 am to 4:00 pm, Monday to Friday.

Responsible for Data Entry, work order processing, account management, as well as general office tasks and customer service. This position may evolve to take on additional office duties over time. We are looking for a reliable and hard-working team player with a strong work ethic with emphasis on being detail-orientated and professional in both performance and presentation, as well as have a proven ability to complete multiple tasks within given deadlines. The ability to learn new tasks quickly and to communicate effectively at all levels is essential. There will be a salary review for this position after three months.

Primary Job Functions

• Accurate Data Entry through Sage 300 software, as well as other customer systems

• Collecting and entering data to complete work orders thoroughly

• Account management for our larger customer groups

• E-filing efficiently and correctly

• Client information collection and managing files

• Assisting service manager and service office manager

Skills / Competencies

• Strong English skills, both written and verbal (in particular telephone skills)

• Basic math skills are required

• High level of focus and attention to detail and accuracy

• Positive attitude, calm demeanor, adaptability and willingness to learn new tasks

• Able to work under pressure, multitask and meet deadlines

• Strong computer skills with proficiency in Outlook, Excel and Word

• Experience with Sage 300 software is an asset

• ServiceBox and Verisae experience is an asset

• Dispatch experience is an asset

• 40 WPM typing speed

• Reliable and punctual

• Post-secondary education preferred

Job Types: Full-time, Permanent

Salary: $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Tuition reimbursement
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Burnaby, BC V5B 3A6 (required)

Work Location: In person