Optometry Office Receptionist

Optometry Office Receptionist

At Eye Matter Optometry we strive to provide excellent service, quality products and a memorable experience that leaves our patients with a lasting, positive outlook of their eye care needs. We are an independent optometry practice, eyewear boutique and contact lens service provider that has been rapidly growing. At Eye Matter, we want every person that walks through our doors to know that their eye health is our first priority and to feel like family.

We are looking for an enthusiastic individual with a passion for learning to join our eye care team. In this part-time leading to full-time position, you will be responsible for managing patient flow, optical dispensing (including frame and lens selection), frame adjustments, placing and fulfilling orders and general reception duties including answering phone calls, booking appointments, inventory and billing for services rendered. Since you are the first person patients will see when walking through our doors, you will also be the face of our clinic and their experience begins and ends with you. Being comfortable socializing with patients and a desire to learn about the optical field is a must.

**We will provide training for the right candidate.

Job Responsibilities:

-Manage day to day patient flow

-Answer phone/emails/voicemails

-Booking appointments

-Reminder calls to patients

-Take payment for exams and glasses

-Direct insurance billing

-Scanning and attaching documents

-Faxing and referral management

-Selling glasses, contact lenses and eye care products

-Place and fulfill orders for glasses and contacts

-Eyeglasses and contact lens pick-ups and payments

Required Experience:

- 2+ years working in a receptionist position

- 2+ years sales experience

- 2+ years of health care related experience

- Prior experience working in an eye care setting a bonus but not required

-Arabic/English speaker if a plus as we have many Arabic speaking patients

Part-time hours: 15-25 per week

Expected start date: May 1st, 2024

Expected Shifts:

Monday:10-4, Friday:10-2, Saturday:10-4

Job Types: Full-time, Part-time, Temporary, Permanent

Salary: $18.00 per hour

Job Types: Part-time, Permanent

Salary: $18.00 per hour

Expected hours: No less than 16 per week

Benefits:

• On-site parking

Schedule:

• Day shift

Education:

• Secondary School (preferred)

Experience:

• administrative assistant: 1 year (preferred)
• Administrative Assistants & Receptionists: 1 year (preferred)
• receptionist: 1 year (preferred)

Language:

• Arabic (preferred)

Work Location: In person

Expected start date: 2024-05-01