Pest Control Customer Service Representative - Remote

Looking for another individual to join our office as a Pest Control Customer Service Representative (WORK FROM HOME) for Monday to Friday 9 AM - 5 PM. Wiling to accept someone for fewer days or alternative hours, but Tuesdays, Wednesdays & Thursdays are a must, and the hours available must be between 8 AM - 7 PM.

About Us

At The Bugman, we care about solving problems and helping people. If you enjoy the satisfaction of a job well done and a happy customer, you are going to love working with us. We offer flexible hours to help maintain a great work-life balance, and as a smaller company, we all operate as one closely-knit team.

Responsibilities

• Answering incoming phone calls
• Replying to emails
• Scheduling clients and technicians
• Confirming appointments
• Post-service follow-ups
• Collecting payment

Qualifications

• Self-learner, as most of our training is via written docs & videos.
• Able to read, write, and speak fluent English
• Organized and self-motivated
• Professional and confident demeanor and phone skills
• Proficient with Google Drive applications such as Google Docs & Google Sheets
• Proficient with technology in general, as most of our business is cloud-based.
• Experience using Jobber is an asset, but not required.
• Sales experience is an asset, but not required.

Schedule

We are looking for someone with 3+ days of availability , with preference given to those available on Tuesday, Wednesday & Thursday.

You do not need to be located in Abbotsford as this is a Work From Home position, but preference is given to those living in the Fraser Valley and know the area.

Wage

Starting wage is $20 per hour

Advancement and a higher wage are available for those interested in shifting into a leadership role and taking on additional responsibilities.

Aniticipated Start Date: March 20, 2024 or ASAP

Job Types: Full-time, Part-time, Permanent

Salary: From $20.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Casual dress
• Flexible schedule
• Work from home

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Overtime pay

Application question(s):

• What days/hours are you wanting to work?
• When are you available to start?
• Do you have any experience in scheduling or dispatching?

Language:

• English (required)

Work Location: In person

Application deadline: 2024-03-15