Product Manager, Wellness

LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.
Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust.  Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.
Date: 
March 4, 2024
Location:
 BC or ONT, CA
Company: 
LifeLabs
Reports to: Director, Diagnostic Products and Services
Purpose of the Role We are looking for an experienced Product Manager who is a strategic problem-solver and can effectively operate in a dynamic and complex environment. You have a track-record of managing a product and can spearhead the roadmap and drive the development of new innovative solutions. Your focus will be on developing, commercializing, and managing the wellness and functional medicine portfolio.
 
In this role, you will be delivering capabilities to respond to evolving and increasingly digital customer and patient needs, while comfortably balancing short and long-term business priorities. You will be responsible for collaborating with subject matter experts across LifeLabs to design and implement a best-in-class experience for our clients, front line colleagues, and health care providers. You will work closely with marketing, channel, clinical, regulatory, finance, operations, IT, product, and sales teams to design, develop, and launch new products and drive measurable business impact and results.
Core Accountabilities
 
Product / Portfolio Strategy and Roadmap Development
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-Supports the development and definition of the vision and strategy for the portfolio and translate into a roadmap for the portfolio to meet the customers’ needs and optimize our revenue and profitability
-Leverage Business Insights, Market / Consumer Experience Research, Real World Evidence, and networks to ensure the best possible understanding of customer needs and attitudes to ensure relevance and acceptance of our offerings by target segments
-Identify and assess new solutions and opportunities that are attainable and profitable
-Support assessments of market potential, customer needs, technology readiness, competitive landscape, and strategic alignment
-Support analysis on emerging business opportunities and technological innovations as required
Product Design, Development, and Delivery
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-Lead product development activities, define new product / service requirements, develop business plan, and obtain buy-in and support from internal stakeholders to deliver and introduce new offering into the market
-Define ongoing pricing strategy and go-to-market activities to ensure products and services are competitive and responsive to changing market dynamics
-Work collaboratively with internal and external stakeholders to execute the sales and marketing plan
 
Product Performance, Forecasting & Management
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-Support the management of product revenue forecasts and profitability targets
-Develop and execute on strategies and deliver measurable results in both the short and long term, and demonstrating end-to-end ownership
-Work with sales and marketing to ensure revenue targets are achieved and evolve strategy based on customer feedback; Build, manage and tracking of deliverables
-Collaborate with Sales, Marketing, and Business Intelligence to track product performance through relevant indicators and develop plans to support ongoing improvements
 
Qualification and Skills
-University Degree in health informatics, business, engineering, science, marketing, or equivalent experience
-PMP designation or equivalent experience an asset
-Minimum 3-5 years progressive experience in hands-on product and service development / brand management
-Project management, process management, and vendor / KOL relationship management experience
-Robust organizational skills with track record of working cross-functionally while managing multiple deadlines and priorities
-Financial accountability and experience developing and executing business cases
-Proven and self-motivated performer who can manage multiple and evolving business priorities
-Excellent written/verbal communication, analytical, organizational, and interpersonal skills
-Proficiency in critical thinking and problem solving
#LI SW1 #INDEED
 
This is a remote role. 
Hiring Range: 92,600 - 118,000 
The hiring range has been established, however, the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity.  
In this position, you will be eligible for Lifelabs annual bonus.
Employee Benefits: 
In this position, you will be eligible to participate LifeLabs’ group benefits plan which is available to LifeLabs employees in accordance with the terms and conditions of those plans. 
Retirement Savings Plan: 
The LifeLabs plans provide members with an easy way to save for retirement. By participating in the plan, you receive contributions made to your account on your behalf from LifeLabs. 
Vacation Entitlement: 
In this position, you will be entitled to vacation. We promote a healthy work-life balance and expect your full vacation to be taken each year.
Employee Wellness: 
LifeLabs offers an award-winning Wellness Program focused on supporting your total health and well-being under our physical, emotional, and financial wellness pillars. We have been recognized in the industry for our focus on mental health supports. 
Employee Giving program: 
Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization. 
 
In addition, LifeLabs offers professional development and membership reimbursement, access to preferred rates and discount programs - WorkPerks, Home and Auto Insurance, Costco Membership, etc. - and Optional Health-related Benefits. 
We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers, to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.
At LifeLabs, we know that we are Stronger Together and that we will benefit from the unique perspectives and experiences that each team member offers.
Make a difference - join the LifeLabs team today! 
At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected.
In accordance with
LifeLabs’ Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, your recruiter or email
careerslifelabs.
Vaccinations are highly encouraged at LifeLabs’. Vaccinations may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be fully vaccinated with the current Government approved COVID-19 vaccinations.