Menkes Developments Ltd. is an award-winning, fully integrated real estate company involved in the construction, ownership and management of office, industrial, retail and residential properties. Founded in 1954, the company is one of the largest private developers in Canada, with a primary focus in the Greater Toronto Area. Menkes is known for its innovative, multi-disciplinary approach, superior design, and its expertise in large-scale mixed-used developments. The Company is regarded as one of the most trusted builders in Toronto, with a strong reputation for quality and customer service excellence. Past projects include the Four Seasons Hotel & Residences in Bloor-Yorkville, 25 York Street (Telus Harbour), and the two (2) million square foot Harbour Plaza/One York commercial retail complex located in the South Core Financial District. For more information about Menkes, please visit menkes.com and follow @MenkesLife.
ABOUT THE JOB: We have an exciting opportunity at one of our premiere AAA commercial office towers within our downtown office portfolio. As the Property Administrator, you are responsible for supporting the on-site management team in the day-to-day operation of the portfolio.
Property Administrator Role – Ref #3004
RESPONSIBILITIES: Reporting to the Operations Manager, the incumbent’s key, responsibilities of the role will include:
- Receiving incoming requests for service – via phone, email or in-person – from Tenants and responding by providing information, problem solving, or escalating the matter as appropriate.
- Drafting All-Tenant communication materials, for review by the General Manager and ensuring that All-Tenant communication materials, e.g. Welcome/Move-in and Emergency procedures packages are maintained accurately and up-to-date.
- Administering the Angus Anywhere work order system.
- Providing direct support to management.
- Maintaining and updating the contract service vendor log containing contract amounts and commencement and expiration of services being performed.
- Coordinating and preparing quarterly reports and assisting with the preparation of the annual budget.
- Monitoring the collection of rental payments and undertaking collection efforts, providing weekly reports on the status of accounts receivable.
- Responding to Tenants and Corporate Accounting staff regarding accounts receivables.
- Assisting in the tendering process for supplies and services and coordinating specifications and tendering of contracts.
- Responding to contractors’ queries and correspondence.
- Maintaining & updating Building Emergency Evacuation Plan.
- Maintaining tenant contact lists, vendor and fire warden lists, emergency call out lists.
- Maintaining insurance binders for tenants and vendors (+WSIB) to ensure that all requirements are being met.
- Assisting with event planning activities.
- Entering purchase orders in JDE and distributing/placing orders.
- Preparing tenant chargeback invoices through Angus.
QUALIFICATIONS: To succeed, candidates must possess the following combination of education, experience and skills:
- 5+ years of experience in the commercial property management field
- Enrollment in the Real Property Administrator (RPA) certificate program
- Excellent verbal and written communications skills
- Superior interpersonal and customer service skills
- Strong working knowledge of Microsoft products( MS Word and Excel)
- Experience working with JDE EnterpriseOne is desirable
- Demonstrated ability to work effectively in a deadline-driven environment
Job Types: Full-time, Permanent
Benefits:
- Dental care
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
Schedule:
- Monday to Friday
Experience:
- property management: 1 year (preferred)
Ability to Commute:
- Toronto, ON (required)
Ability to Relocate:
- Toronto, ON: Relocate before starting work (required)
Work Location: In person