Hickman Automotive Group is looking for a Receptionist to join our team at Hickman Motors in Gander, NL!
Here at Hickman's, all of our receptionists are titled as The Manager of First Impressions. They are responsible for creating a positive impression on all of our customers. This will be done by greeting customers, discovering their needs, and assisting them around the dealership. You will be tasked to make every customer's day!
Responsibilities
Greeting every customer with a smile
Ensuring the showroom looks approachable for customers
Engaging with waiting customers (i.e. Offering water bottles, coffee, etc.)
Smiling on a regular basis
Administrative duties
Maintaining a strong positive first impression for the dealership by presenting a professional and cheerful presence
Track interactions with your customers via spreadsheet (i.e. phone calls, ileads, requests, walk-ins)
Updating service customers' appointments on an Excel spreadsheet from Determine
Inputting service customer information into V-Auto
Assigning non-assigned service customers to sales consultants
Emailing next-day service appointments to sales consultants
Inputting vehicle information into Deskit, CDK
Qualifications
Truly enjoys interacting with people
Passionate about customer service
Excellent interpersonal, telephone, and verbal communication skills
Thrives in a team environment
Has a strong work ethic and takes pride/ownership of their work
Accounting experience will be considered an asset
Solid computer skills
Recognizing customer satisfaction is the top priority
A little bit about us
What does it mean to work at Hickman Automotive Group? Well, we are a 4th generation family-owned and operated business that has been leading the province's automotive industry for 110 years. We believe that Family Drives Everything in our company, so our 400+ employees are all valued and treated like family. Our goal is to go above and beyond to exceed the expectations of our customers and employees! We value honesty, diversity, interpersonal growth, supporting our community, and unconditional dedication to excellence.
What's in it for YOU? Here's what we have to offer:
Collaborative team-driven environment
Maternity Leave Top-Up Program
Growth within the company
Coalition groups that work together to generate new ideas
Employee pricing on all Hickman Automotive Group vehicles
Employee Recognition programs
Support and encouragement for employees to further improve their education
Team-Building Events
And much more!
If you want a career that offers a competitive compensation and benefits package in a positive and enthusiastic work environment, submit your cover letter and resume on or before March 12th, 2024.
Hickman Automotive Group is committed to employment equity and welcomes applications from all qualified candidates. We thank all applicants for their interest; however, only those selected for an interview will be contacted.