Inland Truck & Equipment is an industry leader in the heavy-duty truck & sales, service and parts marketplace. As a rapidly growing company with over 1600 employees across 40 locations in North America, Inland offers exciting employment opportunities that can help you drive your future!
This position will be located in one of our sales & service dealership locations in the BC Northern & Interior Regions – Kamloops, Prince George, Fort St. John.
THE OPPORTUNITY
The Regional Parts Sales Manager for British Columbia/Northern and Interior Regions will be responsible for developing, maintaining, and growing truck and equipment Parts Sales volumes and profitability within the assigned BC region in concert with branch management and the Product Support Representatives (PSRs). This position will also be responsible for coordinating and facilitating vendor training and marketing initiatives as well as monitoring the performance of Product Support Representatives through regular branch visits and accompanying the PSRs on customer visits. The Regional Parts Sales Manager – BC Northern and Interior Regions will continually analyze potential for customer sales opportunities across the BC regional area of responsibility.
This position requires knowledge of heavy truck parts, heavy equipment parts, commercial truck and equipment repair operations and/or experience in a truck or equipment dealership as parts technician/parts counterperson.
YOUR RESPONSIBILITIES
- Develops and achieves maximum sales volumes consistent with sales projections for the parts business unit
- Provides value added services through consistent customer visitations with a focus on penetrating major fleets
- Conducts sales calls with PSRs to introduce new products and promotions
- Conducts new (cold) sales calls on a weekly basis with staff
- Monitors operation of “key” PSR assigned accounts and offers advice and assistance when required in areas such as inventory control, available services, new products and/or product enhancements
- Provides superior customer service to all accounts and leverages Parts Sales Support team whenever possible
- Plans territory coverage and manages time consistent with expectations of management
- Reviews Parts CRM weekly, ensuring PSRs are logging calls and activities
- Utilizes Parts CRM to help PSRs successfully close new opportunities
- Controls personal expenses within the approved budget and submits expense reports as needed
- Investigates and refers customer complaints to the appropriate Department Manager, Fixed Operations Manager, and/or General Manager
- Becomes familiar with and complies with the company’s health and safety manual
- Reports any unsafe practices to Director – Parts Sales
- Takes good care of the assigned company vehicles in accordance with company policy
- Additional duties may be assigned
- Management Responsibilities
- Collaborates with branch management on hiring, training, motivating, counseling, and monitoring the performance of all PSR staff within the BC Region
- Ensures every employee has a thorough understanding of his or her duties and responsibilities (via PSR Compensation Plan)
- Leads by example and displays professional and ethical conduct at all times
- Attends and participates as needed during monthly Parts Manager and Product Support Representatives meetings
Utilizes Parts CRM to:
- Track overall sales performance
- Ensure PSR account assignments in CDK match those within Parts CRM
- Review whether accounts are being called on or underperforming and address with Director, Parts Sales and Branch Management
WHAT WE LOOK FOR
- Supervisory experience preferred
- Qualification as a parts journeyperson preferred or equivalent knowledge and work experience
- Three years related experience and/or training or equivalent combination of education and experience in heavy truck and equipment parts environment
- Proficient in Microsoft Word and Excel
- Valid Class 5 Driver’s Licence
- Proven sales skills with demonstrated results in heavy truck & equipment or similar customer base
- Excellent customer relations skills
- Strong organizational skills
- Accountability and dependability
- Time management
- Ability to communicate effectively, both verbally and in writing
- Solid business ethics, applies professional approach at all times
SALARY
The salary range for this position is $100,000 to $125,000 base salary plus bonus opportunity.
CANADA BENEFITS PACKAGE
Our employees receive a generous benefits package including:
- Extended Medical (including Vision)
- Dental
- Prescription benefits
- RRSP with employer matching program
- Long Term and Short Term Disability
- Life Insurance and Accidental Death and Dismemberment Insurance
- Paid Time Off
- On-going training opportunities
If you are looking for an opportunity to become a part of a dynamic team of professionals, we invite you to apply today!
INLANDIND
(truck, heavy truck, truck parts, heavy equipment, forestry equipment, heavy equipment parts, Parts Sales, parts operations)