Remote Customer Service Agent (Property & Casualty Insurance)

Schedule (42.5 hours/week):

• Monday to Friday: 12:30 - 9:00pm EST

Compensation and perks:

• Hourly wage: $18.00 - 21.00
• We will pay for your P&C license (expected within 30 days after starting)
• Medical, dental, vision insurance
• 401K
• Ability to work remotely (we provide work equipment)
• Ongoing training and mentorship from our leadership team
• An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them

Who you are:

• You can multitask and manage multiple competing priorities
• You are passionate about helping others

How you will make an Impact:

• Respond to inbound calls from existing customers
• Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
• Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
• Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation

About the Opportunity:

Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.

We are looking for a Insurance Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!

Job Type: Full-time

Pay: $18.00-$21.00 per hour

Expected hours: 42.5 per week

Benefits:

• Dental care
• Vision care
• Work from home

Schedule:

• Monday to Friday

Work Location: Remote