Responsibilities:
- Provide exceptional customer service to clients and customers
- Thorough knowledge of all MTO Rules and Regulations regarding driving and driver responsibilities
- Audit Driver Logs and provide re-training or discipline where necessary
- Renewing and reviewing CVOR monthly
- Reviewing all driver abstracts monthly
- Analyze and generate reports as required
- Run quarterly safety meetings with all drivers and owner operators
- Review and follow up with all traffic tickets, warnings, convictions or accidents
- Perform data entry and maintain accurate customer records
- Coordinate with shipping and receiving departments for efficient product distribution
- Assist in fleet management and transportation logistics
- Monitoring and staying current with all federal and provincial safety regulations
- Onboarding of new drivers and ensuring all contracts are signed and reviewed and all documentation is filed with each new driver.
- Work with our training vendors to create informative presentations for driver meetings, as well as provide drive tests for any new driver on-boarded
- Maintain all owner operator Safety and inspection records
- Follow all accident procedures and file claims with insurance. Follow up with insurance company about on-going claims. Follow up with drivers to fill out all forms and provide any re-training
- Process all MTO plate renewals for drivers and owner operators
- Complete maintenance and repair records as required
Job Requirements
- Safety and Compliance experience relative to Transportation Industry
- Excellent verbal and written communications
- Time Management and ability to prioritize work
- Comfortable with new software and interfaces
- Available to work some weekends
- Strong Follow-up skills
- Bilingual skills considered an asset
- Truck Mate knowledge considered an asset
- Strong attention to detail and ability to multitask in a fast-paced environment
- Excellent communication skills, both verbal and written
- Must have ability to problem solve in a hectic work environment and display a high level of decisiveness while displaying significant use of memory.
Join our team and contribute to our success in providing top-notch service to our valued customers.
Please note that only qualified candidates will be contacted for further consideration.
Job Types: Full-time, Permanent
Schedule:
- Day shift
Experience:
- Dispatch: 1 year (required)
Work Location: In person