As a Scheduler, you will be accountable for:
- Perform clerical duties associated with the daily operation for the Nursing department
- Adhere to established policies and procedures regarding quality assurance, occupational health and safety, environment, and infection control
- Assist with communication to Physicians for outstanding Physicals required by residents
- Attend all nursing related committee meetings and take meeting minutes
- Respond to inquiries and concerns from residents, families, and staff, triaging the inquiries accordingly
- Maintain purchase orders and inventory controls in relation to the Nursing department
- Ensure that resident care supplies are distributed to all the units on a weekly basis
- Establish and confirm resident dental, specialist, hairdressing, and outside appointments.
- Ensure all transportations and schedule booked for residents (i.e. Dialysis appointments)
- Input changes to the staff schedules daily and present them to DOC for approval; perform various clerical duties and prepare reports as required; maintain or assist in maintenance of resident records and files;
- To answer absentee calls, identify replacement staff, and track and record all occurrences;
- To interpret collective agreement for clarification purposes;
- Organization of Resident Files/Charts on all Home Areas. Information includes but is not limited to Resident Admission, Discharge or Transfer To prepare and post the Nursing Department schedules as per contracts; prepare, post and maintain the daily nursing schedule, including making calls to staff;
- Maintain the highest level of confidentiality
- Other duties as required
- Post Secondary Certificate in Business or office administration or related program.
- One year or more of experience in a similar position with working knowledge of general office operations.
- Experience with scheduling of staff
- Experience in Long Term Care with utilization of Point Click Care considered an asset
- Pleasant telephone manner with strong customer service skills Strong interpersonal and organizational skills, ability to work in a fast-paced environment and have exceptional time management skills
- Experience with Microsoft office suite of applications
Southbridge Care Homes welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.
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