Our Busy Boat Dealership & Marina located on Shuswap Lake is looking for a Service Writer.
Candidate must have strong customer service skills and excellent typing and computer skills
Mechanical knowledge is an asset and boat knowledge is also an asset
Must be available to work weekends
The following is a brief summary of what the position entails:
- to receive customers, both in person and on the telephone, and assist them in an effort to solve their warranty and service boat repair concerns.
- to ensure that work orders are processed in their entirety, from start to finish.
- to help identify items that require attention and to anticipate problems or concerns that customers may not be aware of.
- to know the customer and review their history to effectively help with their service and warranty needs
- to ensure that customers are advised of any concerns or challenges found by the technicians, as well as costs involved, before the work is performed by the shop
- to advise the customer of work completed and arrange for pickup and payment.For more information about our business visit lrboatworld.com
Wage is determined by level of experience in parts and service and knowledge of the marine business
Only those chosen for interviews will be contacted.
Job Type: Full-time
Salary: $20.00-$25.00 per hour
Experience:
- Service Writer: 1 year (preferred)
Work Location: In person