Address
Form of work
SalaryWe are willing to train the right candidate.
What is it?
The Service Writer is the first point of contact for customers coming into our Service department. They build lasting relationships with their customers, and advise them on the best practices for keeping their RV’s safe and properly maintained. The Service Writer works with our Sales team, Warranty clerk, and experienced technicians to provide the outstanding service that our customers have come to expect.
What can I expect?
A new Service Writer who joins our team will be fully trained on all of the processes and software they will be using, including the overall aspects of the parts and service departments of the dealership. They begin with learning about each department in the dealership to understand how they all work together. In detail, they are trained on the various parts and service-related tasks. Service Writers are responsible for executing service processes with diligence, customer service, and safety in mind. They are required to provide each customer with a personalized service experience in order to foster excellent relationships.
The working hours for this position will be usually day shifts .
What do I need?
The minimum schooling requirement is a High School Diploma or equivalent.
Experience in RV or Automotive customer service is preferred.
Some of the things that will make you successful in this position are:
- Excellent computer skills
- Attention to detail with excellent customer service skills
- Outgoing, enthusiastic, and a self-starter
- Interpersonal skills and conflict resolution skills
- Exceptional product knowledge, communication skills, ability to explain concepts and situations.
Compensation:
- Competitive Salary
- Comprehensive Benefits Package
Job Type: Full-time
Benefits:
- Dental care
- Life insurance
- Store discount
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- service advisor: 1 year (preferred)
- customer service: 1 year (preferred)
Job Types: Full-time, Permanent
Salary: $20.00-$29.00 per hour
Expected hours: 37.5 – 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- service advisor: 1 year (preferred)
- customer service: 1 year (preferred)
- Service Writers: 1 year (preferred)
Work Location: In person
