Address
Form of work
SalaryOverview
Languages
English
Education
- College/CEGEP
Experience
1 year to less than 2 years
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Perform Web-server backup and recovery operations
Supervision
- 1 to 2 people
Additional information
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
Personal suitability
- Organized
- Team player
