Overview
Languages
English
Education
- Bachelor's degree
Experience
1 year to less than 2 years
Asset languages
- Mandarin
Work setting
- Computer hardware or software retailer/wholesaler
- Startup company
- Help desk
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Benefits
Health benefits
- Dental plan