Veterinary Office Assistant

Our team is seeking a full-time Veterinary Office Assistant! Martensville Veterinary Hospital is an AAHA accredited, certified Feline Friendly practice located in Martensville, SK. We are a fast-paced, innovative veterinary clinic that is open six days a week and including some evenings.

The ideal candidate would have a Veterinary Office Assistant diploma or a minimum of two years customer service experience and demonstrate an enthusiastic willingness to learn. They would be able to provide exemplary customer service, stay organized and motivated while working in a fast paced environment.

Please email your resume and cover letter to mvh@myvethosp.ca Attn: Reagan

Duties:

• Greet clients when they enter the clinic
• Answer the phone friendly and efficiently
• Reply to emails
• Schedule appointments
• Enter, post, and collect money for invoices
• Deliver messages for the different veterinarians
• Become familiar with different foods available here
• End of day cash reconciliation
• Admit patients for surgery, day admit, boarding, etc
• Create and explain treatment plans as deemed necessary by the veterinarian
• Assist with the flow of patients into and out of exam rooms
• Scan, update and/or complete medical records
• Cleaning as needed in reception, lobby and exam rooms
• Organizing and restocking of OTC items and food shelves

Requirements:

• High school diploma or equivalent
• Previous experience working with animals is preferred
• Knowledge of basic veterinary procedures and medical terminology
• Ability to handle animals with care and compassion
• Strong communication skills, both verbal and written
• Excellent organizational skills and attention to detail
• Ability to work in a fast-paced environment with a team
• Can lift up to 50lbs

Skills:

• Must be able to demonstrate cheerful phone voice through client feedback
• Work with minimal supervision once fully trained
• Able to follow through with tasks
• Follow directions and stay organized
• Work in high stress situations
• Minimum typing speed of 40 wpm
• Empathize in difficult situations

Job Type: Full-time

Salary: From $15.25 per hour

Expected hours: No more than 40 per week

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Vision care
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• 10 hour shift
• 8 hour shift
• Evening shift
• Every Weekend
• Monday to Friday
• Weekends as needed

Experience:

• Administration: 1 year (preferred)
• Customer service: 2 years (preferred)

Ability to Commute:

• Martensville, SK S0K 0A2 (required)

Work Location: In person