Victim Services Caseworker

Victim Services Caseworker

(Full Time)

Public Safety and Social Development Department
Overview
The City of Chilliwack is home to more than 100,000 residents and offers a wide range of services to best serve the population. If you want to work for a supportive employer in a city with exceptional outdoor amenities minutes away, a bounty of farm-to-table options and a rich history, Chilliwack is the place for you.
As a rapidly growing municipality committed to quality service and a positive work environment, we are seeking talented professionals who want to make a difference in the community. The Public Safety and Social Development Department at the City of Chilliwack is seeking a dynamic individual to fill the role of Victim Services Caseworker.

Are you the one we’re looking for?
This is specialized work involving the provision of crisis intervention and follow-up support services to victims and witnesses of crime and other forms of trauma. Victim services consists primarily of responding to requests for emergency support from members of the Chilliwack RCMP and may include attending alone or with a colleague to any scene where requested by police. Victim Services Case Workers may provide emotional support, referral to community agencies and address emergent needs such a housing etc. Workers may find themselves working alongside other agencies or first responders including the fire department, paramedics or emergency social services.
If you have the following knowledge, skills and abilities we encourage you to apply:

• Must have some post secondary courses in Criminology or Social Sciences. - OR - an acceptable combination of education and experience;
• Experience working in a police agency or within the criminal justice systems would be considered an asset.
• Familiarity with PRIME and/or JUSTIN would be considered an asset.
• Able to obtain and maintain RCMP Security Clearance
• Able to perform clerical, typing and receptionist duties with minimal supervision;
• Able to be courteous, tactful and diplomatic in dealing with the public and be neat and presentable in appearance;
• Able to establish and maintain an effective working relationship with department officials and other members of staff;
• Able to qualify for and maintain the required security clearance for the position. Failure on the part of the employee to satisfy this requirement will necessitate the removal of that employee from the position.

Expected hours of work for this position will be Monday to Friday, 8:30 am to 4:30 pm, subject to change as per Section 14.01(3) of the Collective Agreement. The hourly rate of pay in this position is $35.26 (2024 rate).
How to Apply:
Job Title: Victim Services Caseworker (Full Time)
Competition Number: 2024-43
Closing Date: March 15, 2024 at 4:30pm
Visit chilliwack.com/careers to apply for this or other positions.