Victim Services Support Worker

JOB POSTING – Internal/External
CUPE Local 1050

Position: Victim Services Support
Worker

Status: Part-time (.5)

Posting Date: December 14, 2023
Application Deadline: December 28, 2023 by
4pm

Competition number: 23-68 Rate: $31.77

How to apply:

Please send your resume with competition number, in confidence to:
Human Resources Advisor
City of Quesnel,
410 Kinchant Street,
Quesnel, BC V2J 7J5
Apply by Email: hr@quesnel.ca (Word or pdf document only)

The City of Quesnel is an equal opportunity employer. We celebrate diversity and are
committed to creating an inclusive environment for all employees.

Duties

The Quesnel RCMP Victim Services Program is a police based Victim Services program, which

provides victims of crime with the information, practical assistance, and the emotional

support that is needed for victims to participate fully in the justice system. The program

provides victims with appropriate referrals to community agencies.

• Overall administration of the program, including direct case management and

coordination; client contact and follow-up

• Administrative duties and office procedures to ensure consistent and up to date

service delivery of the program as per “E” Division RCMP policy and procedures

• Work closely with Quesnel RCMP Senior Management to ensure delivery of the

Quesnel Detachment Victim Services Assistance program and to work within the

changing mandates and policies as outlined in Chapter 37.6 of the “E” Division

Operational Manual

The part time Police based Victim Services Support Worker will work out of the RCMP

Detachment.

Required Qualifications

• Degree or diploma in related discipline (eg. Social Work, Psychology, Criminology,

• Victim Services training (preferred)

• One year’s experience in Victim Services work (preferred)

• A valid B.C. driver’s licence and access to a vehicle

• Proficient with computer systems (preferably Microsoft word and excel)

• Excellent volunteer management skills

• Ability to respond to 24-hour emergency call outs

• Ability to obtain and maintain an RCMP Enhanced Security Clearance

Knowledge

• Knowledge of and experience in crisis intervention and follow-up support

• A good working knowledge of court and police procedures as they relate to the work

performed

• Awareness of Current “E” Division Victim Assistance Policy and Procedures

Skills and Abilities

• Ability to function well in high stress and emotionally charged situations

• Have exceptional customer service skills and highly motivated personality

• Team player and ability to work independently

• Exceptional organizational skills; professionalism and a non-judgmental attitude

• Demonstrated commitment to client confidentiality and ability to establish and

maintain working relationships with RCMP members, staff, volunteers and community

agencies

• Must have own transport available when required

Hours of Work

Due to the nature of the program, hours of work must be flexible and may include the

necessity for on call telephone consultations and some scene attendance after regular

working hours. Advance notice for coverage will be provided whenever possible.