Ward Clerk/Scheduler

Bay Haven Care Community is looking for a highly motivated and dedicated individual to join our team as a Ward Clerk/Scheduler. As a leading care community, we strive to provide exceptional care and support to our residents. If you have a genuine interest in working with the elderly, excellent organizational skills, and the ability to effectively communicate in a professional and compassionate manner, we invite you to apply for this rewarding position. Join us in making a difference in the lives of our residents and become part of our compassionate and dedicated team at Bay Haven Care Community.

Responsibilities:

• Report to the Human Resources and Information Technology Manager, Director of Nursing, and Administrator for ward clerk duties, scheduling, and nursing administrative tasks.
• Perform all ward clerk duties, including maintaining accurate reports and lists, handling correspondence, and preparing labels and requisitions.
• Manage scheduling for PSWs, Registered Staff, Maintenance, Laundry, and Housekeeping, ensuring effective communication and coordination. As well as serving as a scheduling consultant and alternate support resource for all departments.
• Basic understanding of Canadian HR laws and experience collaborating with unions is an asset.
• Handle "call-ins" and contact staff to cover shifts within the guidelines of the collective agreement, while promptly communicating schedule changes to relevant personnel.
• Coordinate with registered staff to arrange escorting of residents to appointments and provide necessary information to relevant departments.
• Assist in answering and screening telephone calls, relaying messages, distributing mail, and greeting visitors professionally.
• Provide tours of the facility and record relevant information as required.
• Support resident families and staff when needed, following proper protocols.
• Adhere to occupational health and safety guidelines and report any hazards or violations.
• Attend staff development programs and mandatory training to ensure resident safety and continuous professional growth.

Qualifications:

• Excellent communication skills and a pleasant demeanor when interacting with the public.
• Demonstrated proficiency in Microsoft Office products and relevant software applications is a must.
• Competent at using technology, quickly learning and applying new skills.
• Experience in long-term care or healthcare administration is preferred.
• Familiarity with scheduling in a healthcare setting is an asset.
• Willingness to stay updated on procedures, regulations, and practices through in-service education and committee participation.
• Strong attention to detail and accuracy.
• Consistently achieves punctual completion of tasks and projects within specified timeframes.
• Ability to work effectively in a busy and distracting environment while maintaining focus.

We value our dedicated staff and offer a supportive and inclusive work environment. Join our team and make a positive impact on the lives of our residents. We provide competitive compensation and benefits packages to our employees.

To apply, please submit your resume and cover letter detailing your qualifications and interest in the position. We look forward to hearing from you and welcoming you to our team!

Job Type: Full-time

Benefits:

• Casual dress
• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Collingwood, ON L9Y 4H8 (required)

Work Location: In person